Puan Mary

About The Consultant

Puan Mary is a Professional Image Consultant, Corporate Trainer and Principal Trainer based in Malaysia, with over 17 years of experience in professional image, corporate grooming, executive presence and business etiquette training.

She helps organisations develop confident, credible and professional teams through practical training programmes that combine appearance, communication, etiquette and workplace presence.

Her work supports leaders, frontliners, customer-facing teams and professionals who need to project trust, confidence and professionalism in corporate and client-facing environments.

Puan Mary has worked with government agencies, financial institutions, healthcare organisations, universities, retail companies, GLCs and multinational corporations. Her training approach is practical, structured and outcome-focused, helping participants understand how professional image influences credibility, customer experience and organisational reputation.

She is also the founder of Akademi Perunding Imej Profesional and has trained more than 215 Certified Professional Image Consultants, contributing to the growth of the image consulting industry in Malaysia.

**Areas of Expertise**

• Corporate Grooming
• Professional Image
• Executive Presence
• Business Etiquette
• Personal Branding
• Workplace Communication
• Customer Experience
• Colour Analysis
• Dining Etiquette

Certified Image Consultant (Mastery Level) by Body Beautiful Institute, U.S.A

Certified Image Consultant by Poise Image International, Singapore

Certified Image Consultant (Colour, Fashion and Style) by ByFerial Training and Image Consulting, Australia

Certified Men's Image Consultant by Fashion Stylist Institute, U.S.A

Accredited Trainer, Human Resources Development Corporation (HRD Corp), Malaysia

Selected Works

Grooming

Professional Image Enhancement Workshop

Trusted for three consecutive years to lead image enhancement programmes for the spouses of high-ranking military officers.

Beauty

Seminar Imej 360

Puan Mary prioritises creating engaging, interactive sessions where learning is meaningful, participative, and enjoyable.

Communication

Effective Communication & Workplace Harmony Talk

Large-scale sharing session with TNB Group Finance, held at Leo Moggie Convention Centre, TNB Platinum.

The 4 Elements of Professional Image

Professional image is not built by appearance alone.

It is built through four key elements: Appearance, Behaviour, Communication and Digital Footprint.

A — Appearance
How you present yourself visually through clothing, grooming, posture and overall presentation.

B — Behaviour
How you carry yourself through etiquette, respect, punctuality, integrity and emotional control.

C — Communication
How you express yourself through words, tone, listening skills, body language and written communication.

D — Digital Footprint
How you are perceived online through social media, search results, content, photos and professional presence.

When these four elements are aligned, they build confidence, credibility and trust.

Trusted By Industry Leaders.